Job Description

Is responsible for comprehensive, prompt and efficient customer transactions. Paying and receiving of all account customer transactions. Issuing money orders, pre-paid access cards and official checks. Will maintain the safety and security of cash, checks, withdrawal slips and other transaction records. Balances cash drawer on a daily basis, reporting any discrepancy to the supervisor. Aware of and follow all security policy and procedures. Cross-sell all financial institution services and products.

Backup to the Head Teller when called upon. Addressing customer inquiries on the phone for simple issues that can be handled quickly. Balance ATM when called upon; ability to multi-task; educated in banking regulations and laws; excellent attention to detail; assists customers with account maintenance; answers incoming calls and directs them to other employees.